The training warns of the importance of offering alternatives to exclusively digital procedures.
Initiative for La Gomera (IxLG) proposes to combat unwanted loneliness and maintain face-to-face care alternatives for those who cannot depend exclusively on digital procedures. The candidacy considers that the proximity of the services must also be measured by the possibility of being attended, receiving guidance and resolving procedures without technology becoming a barrier.
The training places this measure within its commitment to care, health and services close to the people. IxLG argues that having digital tools is useful, but that not everyone has the same possibilities to use them. Therefore, it defends that the administrations maintain face-to-face channels of relationship with citizens, especially for essential procedures.
In parallel, the program calls for addressing situations of unwanted loneliness, which require social attention and contact with people. The candidacy proposes that nearby services, home help and other care resources contribute to identifying and accompanying needs, without reducing well-being to the mere performance of administrative management. “Modernizing services should not mean leaving anyone out. There are people who need face-to-face care and others who need more accompaniment so as not to be isolated. Closeness is also a right," says Cristian Pomares Sánchez, second deputy of the Senate candidacy for IxLG.
IxLG advocates advancing digital connectivity and training without sacrificing human attention. For candidacy, an island that aspires to keep its peoples alive must ensure that public services are accessible for different ages and circumstances, and that decisions on digitization are also evaluated by their capacity for inclusion.
